Whenever I encounter a problem in my role, I follow a systematic, step-by-step approach to problem-solving which I adapt based on the specific situation.
First, I aim to understand the problem thoroughly. This includes defining the problem clearly, understanding the impact and context, and identifying its root cause.
Next, I brainstorm possible solutions. During this stage, I consider a range of options and involve relevant stakeholders if necessary, as their diverse perspectives can often lead to more innovative solutions.
After exploring potential solutions, I analyze the pros and cons of each option in terms of feasibility, impact, resources required, time commitment, etc., to help me make an informed decision.
Once I've selected a course of action, I create an action plan with clear steps and deadlines. This plan is then implemented while carefully monitoring progress and impact.
Finally, post-implementation, I conduct an evaluation to assess the effectiveness of the solution and draw learnings for future reference. This approach ensures that my problem-solving process is thorough, collaborative, and effective.